Legal
ServeVera — Terms of Service
Last updated: June 2026 · © 2026 Eve Veyroj Group LLC dba Ask Eve · ServeVera is a product of Ask Eve
1. Acceptance of Terms
By accessing or using ServeVera ("the Service") at servevera.com, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Service. These Terms form a binding contract between you (or the company you represent) and Eve Veyroj Group LLC ("Company", "we", "us"). ServeVera is a product of Ask Eve.
2. Eligibility & Account Security
You must be at least 18 years old and authorized to enter into agreements on behalf of your business. You are responsible for maintaining the confidentiality of your credentials, including any two-factor authentication recovery codes, and for all activity occurring under your account and any locations or staff accounts you create. Notify us immediately at support@servevera.com if you suspect unauthorized access.
3. Ownership & Intellectual Property
ServeVera is the exclusive intellectual property of Eve Veyroj Group LLC, a Texas limited liability company based in Frisco, Texas. All software, algorithms, features, designs, profit and labor calculation methods, compliance-tracking systems, document-vault structures, and report-generation tools are protected by copyright and trade secret law. Unauthorized copying or reproduction is prohibited.
4. License to Use
Eve Veyroj Group LLC grants you a limited, non-exclusive, non-transferable license to use ServeVera for your internal business purposes only, across the locations associated with your account. This license does not include the right to resell, sublicense, or redistribute the Service.
5. Customer Data & Ownership
You own your data. Eve Veyroj Group LLC will not sell your business data to third parties. Your financial figures, sales and labor data, vendor records, documents, permits, and company details are stored securely and used only to provide the Service. You may export a complete copy of your data at any time from Settings → Data & Privacy, and you may request permanent deletion of your account and all associated data, subject to a 30-day grace period.
6. Third-Party Integrations
ServeVera connects to third-party services you authorize — including point-of-sale, accounting, and payroll providers such as Toast, Square, QuickBooks, and Gusto — to read and organize your business data. By connecting an integration, you authorize ServeVera to access the relevant data from that provider on your behalf. You are responsible for your own agreements with those providers. We are not responsible for the accuracy, availability, or actions of third-party services, and figures shown in ServeVera depend on the data those services supply. If a provider changes or ends its access, affected features may stop working.
7. Subscription, Billing & Refunds
ServeVera is offered on a subscription basis. Fees are charged monthly or annually as selected and are billed in advance. Pricing may vary by number of locations. Subscriptions auto-renew at the end of each term unless cancelled before the renewal date. First-time subscribers may request a full refund within 14 days of their initial payment by emailing support@servevera.com; renewals are non-refundable except where required by law. We may change pricing with at least 30 days' notice; changes take effect at the next renewal.
8. Acceptable Use
You agree not to: (a) reverse-engineer, decompile, or attempt to extract source code; (b) use the Service to store or transmit unlawful, infringing, or harmful content; (c) interfere with the integrity or performance of the Service; (d) attempt to gain unauthorized access to any account or system; or (e) use the Service to build a competing product. We may suspend or terminate accounts that violate these rules.
9. Confidentiality
ServeVera's software, source code, calculation methods, and product roadmap are confidential trade secrets of Eve Veyroj Group LLC. Users may not disclose, share screenshots of internal features, or assist competitors in replicating the Service.
10. Service Availability
We target 99.5% monthly uptime, excluding scheduled maintenance announced in advance and outages caused by third-party providers (including connected POS, accounting, and payroll services), your network, or events outside our reasonable control. The Service is provided "as is" without uptime guarantees beyond what is expressly stated in a written Service Level Agreement.
11. Disclaimer
ServeVera provides financial visibility, operations, document-storage, and compliance-tracking tools. It does not constitute financial, accounting, tax, or legal advice. Always consult a qualified professional before making financial or business decisions.
Compliance & permits. ServeVera helps you track permits, documents, deadlines, and location-level requirements. It does not guarantee regulatory, health-code, licensing, or labor-law compliance, and it does not provide legal advice. You remain solely responsible for understanding and meeting all laws and requirements that apply to your business and locations. Deadline reminders are a convenience, not a guarantee.
Labor & pay. Labor and pay features are for visibility and planning only. ServeVera is not a payroll processor, does not pay employees, and does not file payroll or other taxes. Your payroll provider (such as Gusto) and your accountant remain the authoritative source for pay and tax filings.
12. Limitation of Liability
To the maximum extent permitted by law, Eve Veyroj Group LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data arising from use of the Service. Our total liability for any claim shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.
13. Termination
Either party may terminate the agreement at any time. Upon termination, your right to access the Service ends immediately. You may export your data prior to termination using the in-app export tool. We may delete your data 30 days after account termination unless legally required to retain it longer.
14. Arbitration & Class-Action Waiver
Any dispute not resolved informally shall be settled by binding arbitration in Collin County, Texas, on an individual basis. You and Eve Veyroj Group LLC waive the right to a jury trial and to participate in any class action. This does not prevent either party from seeking injunctive relief for intellectual-property misuse.
15. Governing Law & Disputes
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any dispute shall be resolved exclusively in the state or federal courts located in Collin County, Texas, and you consent to the personal jurisdiction of those courts.
16. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the revised Terms.
17. Language
ServeVera is offered in English and Thai for your convenience. If there is any conflict between translated versions, the English version of these Terms controls.